Government agencies produce a lot of text that is often difficult to understand. A perfect use case for ChatGPT.
Apparently, OpenAI CEO Sam Altman was able to allay initial privacy concerns during his visit to Japan in early April. Since mid-April, the first government agencies have been experimenting with ChatGPT for web content – successfully, they say. The technology will now be rolled out to all government agencies in Tokyo.
Tokyo’s government gets a ChatGPT upgrade
The Tokyo Metropolitan Government will begin using ChatGPT for texting and other office work in August. The announcement was made by Japanese politician Yuriko Koike at a city council meeting.
ChatGPT has the potential to “greatly transform” the way the government operates, Koike said. The city government could improve by evaluating the positive and negative aspects of ChatGPT, she said.
For example, ChatGPT can be used to create Q&A formatted documents. Employees should generate more ideas for applying AI as they use it. To address concerns such as issues with confidential data, the government has set up a team to test the efficiency of using ChatGPT and develop guidelines.
The Yokosuka government, which conducted the first test, estimates that it can reduce work time by “at least about ten minutes a day.”
In Europe, at least with ChatGPT, this scenario still seems a long way off: EU privacy activists are taking action against OpenAI and Google with Bard because the systems have so far failed to address many aspects of privacy. In addition, the upcoming EU AI Act is likely to impose stricter privacy requirements on generative AI companies.
Here are some more examples of how ChatGPT can simplify bureaucratic processes.