AI and society

Klarna says OpenAI’s AI agent does the work of 700 support agents

Summary Swedish payment provider Klarna has announced that its AI assistant, powered by OpenAI, handled two-thirds of all customer service chats in just one month. According to Klarna, the AI handled 2.3 million conversations in that time, which is reportedly equivalent to the work of 700 full-time employees. Customer satisfaction is on par with human …

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Meta gears up for election season with new labels for AI-generated content

Meta has announced measures to address the risks associated with the misuse of generative AI technologies, particularly during the 2024 election. Independent fact-checking partners will review and rate AI-generated content, with an “altered” rating for manipulated content, which will be labeled and downgraded. Meta will also label photorealistic images generated by its own image AI …

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Users can’t tell the difference between AI-generated and human fake news, study finds

Summary A study has investigated how users react to fake news generated by humans and AI, and identified socio-economic factors that influence who falls for AI-generated fake news. In a recent study, researchers from the University of Lausanne and the Munich Center for Machine Learning at the Ludwig-Maximilians-Universit√§t M√ľnchen investigated how users react to fake …

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Tyler Perry sees OpenAI’s video AI Sora and puts $800 million studio on hold

Summary US actor Tyler Perry halted a planned $800 million expansion of his Atlanta studio after seeing OpenAI’s video model Sora. In an interview with the Hollywood Reporter, Perry explained that he was in the middle of preparations for the planned studio expansion. When he saw the Sora demonstration, he stopped all work. “I had …

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AI fake news site claims the US is sending bioweapon camels to China

Summary NewsGuard has identified 713 AI-generated news sites that operate with minimal human oversight and frequently spread false claims. These sites, which NewsGuard calls “Unreliable AI-Generated News and Information Websites” (UAINS), operate in 15 languages and typically pose as established news platforms. The number of UAINS detected has more than tripled from 217 in June …

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EU AI law gains momentum as new European AI office gets up and running

Summary The European AI Office, an institution of the European Commission, will serve as a spearhead for AI expertise in the EU. The European AI Office aims to promote the development and application of trustworthy artificial intelligence, while protecting against the risks of this technology. The decision to establish the AI Office entered into force …

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Disney bets on AI with ElevenLabs and other AI startups

As part of the tenth anniversary of the Disney Accelerator program, The Walt Disney Company is funding five AI startups, including ElevenLabs, which specializes in creating high-quality synthetic voices. The other companies selected are AudioShake, Nuro, PrometheanAI, and StatusPro, which are working in the areas of AI-powered audio separation, realistic speech synthesis, autonomous vehicle technology, …

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Will AI put us out of work? The 4 most likely scenarios

Newsletter An analysis of the opportunities and challenges that artificial intelligence will bring to the workplace, by guest contributor Benjamin Eidam. The ongoing development of artificial intelligence raises many questions about the future of work and our place in it. The central question for many at the moment is: will AI put us all out …

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Tech giants form alliance against AI manipulation

Summary 20 leading technology companies, including Adobe, Amazon, Google, IBM, Meta, Microsoft, OpenAI, TikTok, and X, have committed to work together to identify and combat harmful AI content. The “Tech Accord to Combat Deceptive Use of AI in the 2024 Elections” includes a series of commitments to deploy technologies to detect and combat harmful AI-generated …

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OpenAI’s Sora is much more than a text-to-video generator

Summary OpenAI’s new AI model looks like a giant leap in text and video-to-video generation. But the model’s potential is much greater, OpenAI says. It could become a world simulator. Yesterday, OpenAI unveiled Sora, a large AI model for video and image generation. With Sora, OpenAI can generate videos up to a minute long, in …

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